About Guestlink Visit Newbury
Guestlink Visit Newbury is the software that enables tourism businesses in Newbury and the surrounding area to manage their business details feeding them into our central database, often referred to as the Destination Management System (DMS).
The software is supplied by NVG and the business data is collected by us, Visit Newbury, the Destination Management Organisation and data steward for the area.
Guestlink Visit Newbury allows accommodation providers to manage availability and process bookings and non-accommodation providers to manage venue details and events.
How does Guestlink work for you?
Guestlink Visit Newbury allows accommodation providers to update their details, availability and prices. Accommodation providers who update availability regularly automatically rise to the top of the availability listings on Visit Newbury increasing the opportunity to receive bookings.
Attraction providers are able to manage their venue details and events with the opportunity to create their own customised accommodation mini site which will enable visitors to book short breaks or holidays with the opportunity to earn commission. All members can view their performance indicators for the business generated through Visit Newbury such as bookings, click throughs and referrals
The DMS
The Destination Management System (DMS) database contains information about the tourism product in Newbury. It acts as a central database which means information is collected once and then fed out to many channels.
Channels include the Tourist Information Centre (TIC) network, Visit Britain websites (via a channel called Englandnet) and other various tourism related websites. It also feeds information to www.visitnewbury.org.uk/, the official tourism website for the area. Please see the Getting Started section to read about becoming a member of Visit Newbury.
Getting started
If you would like to register your business in the DMS please visit our website http://www.visitnewbury.org.uk/Contact-us.aspx or call your data steward Emma Crawley on 01635 519804.
When your details have been added to the DMS our data steward will send you information on how to access your Newbury Guestlink account to enable you to keep your details up to date. Your business details will then be fed out to the TIC network, VisitBritain and VisitEngland (subject to a valid national inspection for accommodation providers). Should you choose to advertise with an associated website your details will also be featured on these sites.
Help & Assistance
The data steward for Newbury is Emma Crawley ecrawley@westberks.gov.uk. Emma will be able to assist you with any data changes or queries that you may have.
Newbury may occasionally provide Guestlink workshops for those who want to use Guestlink more fully. For more information contact Emma Crawley at ecrawley@westberks.gov.uk. For general enquiries please contact Visit Newbury on 01635 519397
NVG has a provider helpdesk offering support 7 days a week; 9:00am to 5:30pm Monday to Friday, 10:00am to 5:00pm Saturdays, Sundays and Bank Holidays (closed Christmas Day and New Years Day), Telephone: 0844 209 2555 | Email: helpdesk@guestlink.co.uk