About Us
Peak District & Derbyshire Guestlink is the software that enables tourism businesses in the Peak District & Derbyshire to manage their business details feeding them into our central database, often referred to as the Destination Management System (DMS).
The software is supplied by NVG and the business data is collected by us, Peak District & Derbyshire, the Regional Tourist Board for the county.
Peak District & Derbyshire Guestlink allows accommodation providers to manage availability and process bookings and non-accommodation providers to manage venue details and events.
The DMS
The Destination Management System (DMS) database contains information about the tourism product in the Peak District & Derbyshire. It is the central database in the county which means information is collected once and then fed out to many channels.
Channels include the Tourist Information Centre (TIC) network, VisitBritain and VisitEngland (via a channel called Englandnet), various Touch Screen Kiosks in Derbyshire and our (Peak District & Derbyshire Tourism’s) main visitor portal www.visitpeakdistrict.com
Getting Started
If you would like to register your business details in the DMS please visit our website www.visitpeakdistrict.co.uk/industry/membership/ and download the appropriate database form. Registering your business details in the DMS is free of charge.
When your details have been added to the DMS our data steward Caroline Cordasco will send you information on how to access your Peak District & Derbyshire Guestlink account to enable you to keep your details up to date. Your business details will then be fed out to the TIC network, VisitBritain and VisitEngland (subject to a valid national inspection for accommodation providers). Should you choose to advertise with an associated website your details will also be featured on these sites.
Help & Assistance
The data steward for the Peak District & Derbyshire is Caroline Cordasco caroline.cordasco@visitpeakdistrict.com. Caroline will be able to assist you with any data changes or queries that you may have.
Visit Peak District & Derbyshire may occasionally provide Guestlink workshops for those who want to use Guestlink more fully. For more information contact Joanna Faulkner at Joanna.faulkner@visitpeakdistrict.com. For general enquiries please contact Visit Peak District & Derbyshire on 0845 833 0970
NVG has a provider helpdesk offering support 7 days a week; 9:00am to 5:30pm Monday to Friday, 10:00am to 5:00pm Saturdays, Sundays and Bank Holidays (closed Christmas Day and New Years Day), Telephone: 0844 209 2555 | Email: helpdesk@guestlink.co.uk