About Us

Guestlink Leicestershire is the software that enables tourism businesses in Leicester and Leicestershire to manage their business details feeding them into our central database, known as the Destination Management System (DMS).

The software is supplied by NVG and the business data is collected by Leicester Shire Promotions, the Destination Management Organisation (DMO) and data steward for the county.

Guestlink Leicestershire allows accommodation providers to manage availability and process bookings and non-accommodation providers to manage venue details and events.

The DMS

The Destination Management System (DMS) database contains information about the tourism product in Leicester and Leicestershire. It is the central database in the city and county which means information is collected once and then fed out to many channels.

Channels include the official tourism website for Leicester and Leicestershire - www.goleicestershire.com, Tourist Information Centre (TIC) network, VisitBritain and VisitEngland.

Getting started

If you would like to register your business details in the DMS please visit our corporate website www.goleicestershire.com and download the appropriate questionnaire. Registering your business details in the DMS is free of charge.

Your business details will then be fed out to the TIC network, VisitBritain and VisitEngland (subject to a valid national inspection for accommodation providers).

Help & assistance

The data steward for Leicester and Leicestershire is Allison Gilliver email: allison.gilliver@l-p-l.com. Allison will be able to assist you with any data changes or queries that you may have.

NVG has a provider helpdesk offering support 7 days a week; 9:00am to 5:30pm Monday to Friday, 10:00am to 5:00pm Saturdays, Sundays and Bank Holidays (closed Christmas Day and New Years Day), Telephone: 0844 209 2555 | Email: helpdesk@guestlink.co.uk