Key Performance Indicators

Good management information is essential. Because all the guestlink products, the DMS and the online publishing is automated, we can collect statistics from any part of the system. We display these statistics in a series of easy to use and view online reports, called KPIs - Key Performance Indicators.

When you log on to guestlink online with your contact id and password, you can click on the name of the business that you are interested in. A menu appears, choose Performance Indicators.

By default, the reports shows monthly stats for every month of the current year, but you can click on the years displayed above to view previous years stats. The page shows how many bookings and reservations you have received, how often you have updated, how many hits you have had at any websites or kiosks and how many referrals you have had to your own website.

You can view or print these stats, or download them to Excel (copy and paste) to run analysis and create charts and graphs.