About Us
Discover Folkestone, Hythe & Romney Marsh Guestlink is the software that enables tourism businesses in the area to manage their business details feeding them into our central database, often referred to as the Destination Management System (DMS).
The software is supplied by NVG and the business data is collected by us, Discover Folkestone, Hythe & Romney Marsh.
Discover Folkestone, Hythe & Romney Marsh Guestlink allows accommodation providers to manage availability and process bookings and non-accommodation providers to manage venue details and events.
Use Guestlink to promote your tourism business
If you are an accommodation provider, visitor attraction or event organiser you can further benefit from the extensive distribution network of the Discover Folkestone DMS by maintaining your website entry yourself.
Guestlink allows accommodation providers to update pricing, availability and receive and manage bookings online. In addition if you are a visitor attraction or event organiser you can sell tickets or merchandise via destination or your own websites.
The DMS
The Destination Management System (DMS) database contains information about the tourism product in Folkestone, Hythe and Romney Marsh. It is the central database in the city and county which means information is collected once and then fed out to many channels.
Channels include the official tourism website for Folkestone, Hythe and Romney Marsh - www.discoverfolkestone.co.uk, Tourist Information Centre (TIC) network, VisitBritain and VisitEngland.
Help & assistance
The data steward for Discover Folkestone is Chris Kirkham email: cckirkham@gmail.com Chris will be able to assist you with any data changes or queries that you may have.
Discover Folkestone may occasionally provide Guestlink workshops for those who want to use Guestlink more fully. For more information contact Chris Kirkham for general enquiries please contact Discover Folkestone on 01303 258594
NVG has a provider helpdesk offering support 7 days a week; 9:00am to 5:30pm Monday to Friday, 10:00am to 5:00pm Saturdays, Sundays and Bank Holidays (closed Christmas Day and New Years Day), Telephone: 0844 209 2555 | Email: helpdesk@guestlink.co.uk